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Korea Era is run by a very small team. Safety reports are handled first, then privacy requests and copyright notices, then corrections and general questions. We would rather answer honestly and late than promise a response time we cannot hold.
koreaera.official@gmail.com →The fastest route is inside the product. Every post, comment, profile, and message has a report action, and reporting immediately removes the content from advertising while a moderator reviews it. You can also block a traveler from Messages. Reporting someone does not notify them.
Every public page shows the date we last checked it and a link to the official source. If something has changed — hours, fares, a closure, a cancelled event — tell us which page and what changed. Corrections to the record matter more to us than removing the page.
You can schedule deletion yourself from Settings. Sessions are revoked immediately and deletion follows a seven-day recovery window. For data access, correction, or deletion questions, write to koreaera.official@gmail.com. See the Privacy policy for what we hold.
Rights notices go to koreaera.official@gmail.com. content and copyright policyexplains what to include and how removal propagates to derived images and share cards.
Advertising is not enabled yet and we are not accepting sponsored placements. The advertising disclosuresets out the rules that will apply when we do, including labelling that cannot be hidden.
URGENT IN KOREA
We are not an emergency service. In Korea, call 112 for police, 119 for fire and ambulance, or 1330 for the government travel helpline, which provides interpretation.